Version 1.0 · effective 1 September 2026
The contract between you and IAMXO Pty Ltd (ABN 87 650 650 034) trading as Occubuy Australia.
These Terms of Use (Terms) are a contract between you and IAMXO Pty Ltd (ABN 87 650 650 034) trading as Occubuy Australia (Occubuy, we, us). You agree to them when you create an account or use our platform.
Our Privacy Policy (available at occubuy.com.au/privacy-policy) explains how we handle your information.
Our complete terms and conditions are contained below, but some important points for you to know before you become a customer are set out below:
Nothing in these terms limit your rights under the Australian Consumer Law.
Occubuy provides a rewards platform for people saving to buy a home (Platform). You can earn points for eligible actions (see clause 3 (Earning Points)) and redeem them for rewards, including a rebate towards buying a property. These may be things you already do (such as paying rent on time, tracked through open banking). The Platform also provides access to a Readiness Score, savings goals, budgeting tools and educational content.
DISCLAIMER: We are not a bank, lender, mortgage broker, financial adviser, credit adviser, real estate agent or insurer. We hold no Australian Financial Services Licence or Australian Credit Licence. Our partners may provide financial services, and where they do, this is performed under their own licences. We are not responsible for the information or services provided by our partners and you should conduct your own inquiries before engaging them.
To use the Platform, you must be 18 or over and an Australian resident.
Access to our Platform is limited to one account per person and you must not share your account details with any third party. You are responsible for keeping your account details and credentials secure, and you will be responsible for all activity on your account. You must notify us immediately of any unauthorised use of your account.
The Platform is free with no in-app purchases.
You earn points for:
The Platform will display the points value of an action before you complete it. You are entitled to receive that displayed value once the action is verified, subject to the crediting and verification provisions in these Terms. Changes to points values apply going forward only and do not affect points already earned.
The points boundary. Two rules bound every points offer. B1: points are never an inducement to take up any credit or financial product. B2: a points value never depends on you choosing one product over another. In plain terms, we do not pay you points for taking out a loan, opening an account or buying insurance. Where you earn points for meeting a professional, you earn the same whether or not you take anything up.
Points are credited once we verify the action. We may reverse points obtained by fraud, or correct an error within 90 days by notifying you.
Points are a loyalty benefit. They have no cash value, cannot be exchanged for money, transferred or left to anyone, earn no interest and are not your property. They are not a financial product, a deposit or an investment, and you must not treat them as a substitute for saving money.
You redeem in the in-app catalogue: discounts, offers and promotions, and products and services across the home, home lifestyle, food at home, and health and wellbeing at home, plus a property rebate that is always available. Before you redeem, the catalogue shows the points required, any conditions, what the reward is and who supplies it. Most come from a partner, whose terms apply. Rewards carry the same consumer guarantees as if you had paid money: if one is faulty, not as described or never arrives, tell us and we will resolve it with the supplier, re-credit your points, or substitute something comparable.
The property rebate. The rebate is sourced from the seller, recorded in the contract of sale and the settlement statement, and reduces what you pay at settlement. We never pay you cash. Because it changes what you actually pay, your lender must know: redemptions go through a licensed mortgage broker acting for you, we confirm the amount in writing before you commit so you can disclose it, and we will not complete the redemption unless your broker and lender have been told. You must not hide a rebate from a lender.
When points lapse. Points lapse only if your account earns nothing for 24 consecutive months. They never expire just because they are old. While you keep earning, you keep every point. Before your points expire, we will warn you at least twice first, including in an email subject line.
We can change which actions earn points and what they are worth, the catalogue, and eligibility criteria. A change that disadvantages you takes effect no earlier than 30 days after we tell you and never applies to points already earned. If we remove a core reward or materially cut its value, points you already have stay redeemable on the old terms for at least 90 days, or we offer a comparable replacement or full re-credit. Ending the program takes 90 days’ notice. If you do not accept a change you can close your account first, at no cost, and redeem on the way out.
The Platform may display factual information about third party products, services and professionals or contains links to these services. All content about third party products, services and professionals are provided by the third party service providers, who we partner with. We do not list everything in the market, and being listed is not an endorsement.
By using these third party products, services and professionals, you understand and agree that we do not provide these third party services and we may receive a benefit from this referral.
We are paid four ways:
We never sell your personal information, and none of these changes which partners appear, in what order, or the points you earn.
We never act for a property seller. Real estate agencies advertise here on a flat fee, not per member. This is unchanged whether you contact them, inspect or buy. You contact an agency yourself from its listing. We pass on no details, and you earn no points for it.
All content, tools, scores, calculators and information provided through the Platform is general in nature and does not constitute financial advice, credit assistance, real estate advice, tax advice, or other professional advice. We do not assess whether any product, service or course of action is suitable for your individual circumstances. You should obtain independent professional advice before making any financial, credit, property or investment decision.
We may run a calculator on figures you enter, explain how things work, or provide factual information to you. We may also offer to introduce you to a licensed professional who can provide advice relevant to your circumstances (see clause 8 (Introductions)).
When a next step looks relevant or you ask, we can offer to introduce you to a licensed professional who acts for you (such as a mortgage broker, insurance broker, financial adviser or conveyancer). We will:
We may receive confirmation that you attended the meeting with the professional, so we can credit your points. We are not told what you discussed or what you took out.
Any licensed professional we refer you to acts under their own licence. We are not responsible for their advice, conduct, products or decisions.
If you want to buy a home with someone else, we may offer to introduce you to another member with a compatible goal (only if you ask and agree, and sharing only what you agree to). We give no advice about buying with another person.
Rent tracking uses the Consumer Data Right. We are not accredited and do not collect data from your bank. Yodlee, an accredited data recipient, and Effi as its CDR representative, collect it with your consent and disclose it to you in your account. Before you first connect, we ask separately for your Data Processing Consent to use it for points, categorisation, insights, goals and your Readiness Score, and you can withdraw it and have the data deleted at any time. You authenticate directly with your bank: we never see your passwords and do not screen scrape.
The Platform may involve automated features (such as your Readiness Score, categorisation, points verification, and in-app help), including features that incorporate third-party AI tools. Where our Platform uses third-party AI tools, we implement appropriate contractual protections with the third-party AI provider to safeguard your information. Your information, prompts and outputs never train their models.
You acknowledge and agree that AI outputs are intended to be used as aids only, not advice, and can be incomplete or inaccurate. You are solely responsible for any decisions you make based on AI outputs.
Where an automated decision significantly affects you we tell you, and you can ask a person to review it. You must not enter other people’s personal information, or your own sensitive information, into free-text features.
You must not:
We own the Platform, its content, software scores, tools, and algorithms. Subject to your compliance with these Terms, we license the Platform to you for your own personal use. You own your data, but when you upload it into the Platform, you give us a license to use it to run and improve the Platform.
We may use any feedback or suggestions that you give in any manner which we see fit (for example to improve the Platform and develop new features). We do not owe you any benefits for our use of your feedback or suggestions.
AI agents are welcome to read our public pages, including these Terms. However, you must not use an AI agent to, or permit any third party to, use an AI agent to accept these Terms, run your account or earn points for you, or scrape any Platform or user data.
You can close your account any time. Upon closing your account, we show your balance and give you 30 days to redeem your points. After this period, any points left are forfeited.
We may suspend or close your account for breach of these Terms, fraud or unlawful conduct. We will tell you why and provide you a chance to respond, unless you have engaged in fraud or the law prevents it. Points are forfeited immediately where we close your account for fraud or unlawful conduct. Otherwise, you have 30 days to redeem your points before they are forfeited.
If you experience any problems or want to complain, please contact us at our email: admin@occubuy.com.au.
We aim to acknowledge within 2 business days and resolve within 30 days. Privacy and CDR complaints can also go to the OAIC (oaic.gov.au, 1300 363 992). Nothing stops you approaching the ACCC, ASIC, the OAIC or a court, or pursuing a partner directly.
Nothing here takes away any consumer guarantee under the Australian Consumer Law.
To the extent permitted by law:
For the purposes of this clause, Consequential Loss includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
To the extent that you are using or accessing our Platform on an iOS device, you further acknowledge and agree to the terms of this clause. You acknowledge that these Terms are between you and us only, not with Apple Inc. (Apple), and Apple is not responsible for the Platform and any content available on the Platform.
Apple has no obligation to furnish you with any maintenance and support services with respect to our Platform.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.
Apple is not responsible for addressing any claims by you or any third party relating to our mobile application or your use of our mobile application, including but not limited to: (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.
Apple is not responsible for the investigation, defence, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights.
You agree to comply with any applicable third-party terms when using our mobile application.
Apple and Apple subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.
You hereby represent and warrant that: (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.
Amendments: We may update these Terms at any time by notifying you. Material changes take effect no earlier than 30 days after we tell you. By clicking “I accept” or continuing to use the Platform, you agree to the amended Terms. If you do not agree with any changes, you can close your account.
Assignment: You may not transfer or assign these Terms (including any benefit or obligation you have under these Terms) without our prior written consent. We may assign or transfer these Terms to a third party (such as in connection with a corporate transaction).
Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including the provision of the Platform), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.
Governing Law: These Terms are governed by the laws of New South Wales, and any matter relating to these Terms will be determined exclusively by the courts of New South Wales (and any courts entitled to hear appeals from those courts).
Privacy: We agree to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and any other applicable legislation or privacy guidelines.
Survival: Clauses 4, 6, 9, 10, 11, 13, 14, 15, and 16 survive termination or expiry of these Terms.
IAMXO Pty Ltd (ABN 87 650 650 034) trading as Occubuy Australia, Suite 8 Level 8, 84 Pitt Street, Sydney NSW 2000, admin@occubuy.com.au